The emergence of virtual care has provided Australian citizens with the opportunity to access professional healthcare support regardless of where they are located.
The state of Victoria is undoubtedly perfect example of the impact telehealth has had on the healthcare sector over the past few years.
The Victorian government’s Healthdirect Video Call platform has become a staple of the public sector since telehealth became a key part of Australian healthcare.
Victorians have benefited from its reliable and secure video consultations across hospitals, community health centres and other public services.
It is a flexible system that works for both healthcare providers and patients. Most people think of video calls or phone consultations when they hear ‘telehealth’, but it’s more than that.
Amongst other things, it also allows specialists to keep an eye on their patients through remote monitoring, and they are always on hand to action if necessary.
While the service has its uses, many people in Victoria have started to gravitate towards the reputable telehealth providers listed on the Medicompare website.
InstantScripts, Hola Health and Updoc have taken Australian telehealth to another level, offering numerous benefits that public sector providers struggle to compete with.
InstantScripts
InstantScripts was founded in Melbourne in 2018 and has helped hundreds of thousands of Australians access medical services remotely.
The platform is one of the best alternatives to physical visits on the medical market. They offer a range of services that cater to the demands of every patient.
The telehealth provider is owned by Wesfarmers, one of the biggest companies in Australia.
InstantScripts allows users to request a prescription, book a virtual consultation with a specialist, or access pathology tests directly through the platform.
Most prescriptions are reviewed by a registered Australian doctor within hours, and patients can choose a nearby pharmacy for pickup or opt for home delivery.
It is a service that makes things easy for healthcare professionals, young families and people in rural areas who may not have easy access to medical services.
Over the past seven years, InstantScripts has assembled some of the best registered doctors in Australia. They work seven days a week and take great care in providing the highest quality of service to over two million people who use their platform.
Hola Health
Hola Health came into the telehealth market with a slightly different approach from their competitors.
For most telehealth providers, their services revolve around prescriptions and diagnosing symptoms, but Hola Health has carved out a niche for itself as a more holistic virtual care provider.
Aside from giving patients access to specialists, Hola Health also offers people a platform to check their skin, schedule a mental health appointment and make long-term plans to take care of themselves.
Hola Health is also big on being inclusive and accessible. It gives patients who need extra support more than the usual time to speak to their doctor regardless of their background.
Their services are fast but also come with a human touch. They understand that not all patients are comfortable with quick consultations, especially if they are managing chronic illnesses.
Hola Health is the best choice for families, considering that they offer services that address the needs of children and adolescents.
It also encourages preventive care through lifestyle coaching and screening tools.
Updoc
Updoc is another one of the most respected telehealth services in Victoria. It is affordable and has a user-friendly platform that makes it easy for both the older and younger generations to navigate.
The service is one of the most affordable in the telehealth sector. Updoc is fast, and they numerous have partnerships with digital pharmacies and medical labs.
The platform is used by over 200,000 Australians across 95 percent of suburbs. Their doctors and other specialists are available 24/7.
It only takes a few minutes to place a request on the platform and it is assessed by Updoc’s AHPRA-Registered Partner Doctors within an hour.
Patients booking an appointment through Updoc can get a response on the same day. That also applies to those who need digital prescriptions and pathology test referrals.
These services are available through Updoc’s mobile-first interface, which is ideal for patients on the go.
The platform also prioritises mental health and reproductive care, offering accessible, stigma-free consultations that many users may feel uncomfortable seeking in person.
